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Publication | New Review of Information Networking
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The result of my internship project at the Florida Digital Archive was published in the New Review of Information Networking in May of 2013.   PDF to PDF/A: Evaluation of Converter Software for Implementation in Digital Repository Workflow Jamin Koo, Carol C. H. Chou New Review of Information Networking Vol. 18, Iss. 1, 2013   Please click here to view and download the article...

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Interaction Design
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Project Type: Individual Course: SI 582 Deliverable: Mobile App for Package Tracking Tool(s): Axure, Adobe Illustrator Please feel free to drop me a note if you’d like to see the final Axure .rp file from this project, which contains all the interactions, variable settings, and page actions.   The goal of the project was to create a design solution in the form of a...

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Usability Evaluation
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Project Type: Group Client: SciSarter.com Course: SI 622 SciStarter is a division of Science for Citizens, LLC, whose web presence (SciStarter.com) exists to provide access to the citizen science projects it aggregates for citizen scientists around the world. The goal of the project was to evaluate the site and the service it provides in order to identify areas of improvements and provide recommendations that...

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Graphic Design
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Project Type: Individual Deliverable: One lab and one design assignment per week Tool(s): Adobe Photoshop, Illustrator, InDesign Course: SI 520 Each week, a different graphic design challenge was introduced where a lab project and an assignment were produced based on the materials covered. Projects vary in not only the design challenge involved, but also the production medium and tools utilized in producing the work....

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Database Application
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Project Type: Group Course: SI 664 Deliverable: Online Sheet Music Repository and Sharing System Technology: PHP, MySQL, Mockup Tools Status: In Progress The end product of this project is a functioning personal online sheet music library with sharing capabilities using PHP and MySQL. The platform is to serve the repository function where cataloging and organization in a traditional sense apply. The body of the...

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Information in Social Systems
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Project Type: Individual Deliverable: Case Study through Interview Method Course: SI 500 Status: Completed This case study looks at the representation of classical music and its metadata in iTunes Store in an attempt to identify underlying metadata issues in regards to information overload. For the purposes of the study, information overload is defined as the disconnect between the available information and its consumer affecting...

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Contextual Inquiry and Project Management
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Project Type: Group Client: University of Michigan Comprehensive Cancer Center Deliverable: Analysis of Patient Encounter Documentation Process Course: SI 501 Status: Completed The University of Michigan Comprehensive Cancer Center (UMCCC) is one of only 40 U.S. centers designated by the U.S. Cancer Institute as “comprehensive,” in recognition of its high standards for treatment, research, patient education, and community outreach. The team was charged with...

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Records Management | SharePoint 2010
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This project is two-fold: 1) a group project as part of the SI 528 coursework in Fall 2011; and 2) a part-time employment providing technical support to students in SI 528 in Fall 2012. Project Type: Group Deliverable: Implementation of Records Management Process in SharePoint 2010 Role: SharePoint Administrator Course: SI 528 Status: Completed A group of 4 students were tasked to implement a...

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PDF to PDF/A Converter Evaluation
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Project Type: Internship Deliverable: Evaluation of PDF to PDF/A Converter Software Client: Florida Virtual Campus (f/k/a Florida Center for Library Automation) Status: Completed The findings from this internship project were presented at the iPRES 2012 conference as a poster presentation, which was awarded the Best Poster Award. Please find the Conference Proceedings here. A full-length journal article on this project was published in May...

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Senior Support Engineer
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May 2010 – Jul 2011 After the acquisition, I joined Attensity’s Support team as the point person for the social media products. I assumed all Tier 1 and Tier 2 support responsibilities of the 3 formerly Biz360 products that track social and traditional media. This included working with the Engineering department on bug fixes and enhancement requests and communicating the requirements through a JIRA...

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Senior Research Consultant
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Apr 2006 – May 2010 Based on the decision that the company should provide qualitative data in addition to the quantitative data from the web application as a way to engage clients, the Knowledge Engineers were tasked to produce monthly and quarterly media reports. This addition of responsibilities resulted in the change in the title to Research Consultant.   Analyzed news in all media...

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Knowledge Engineer
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Nov 2005 – Apr 2006 The experience from my two previous positions – Content Specialist and CSC Associate – allowed me to transition to the Knowledge Engineer (KE) role with much ease, as I had learned some of the core functions while working with the KE team.   Conducted research and developed custom search strategy for clients to allow effective media monitoring. Set up...

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